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How does product review work?

You can easily collect customer reviews on your online shop and perform certain things below
Written by Stephanie G.
Updated 1 month ago

We have introduces the vendor review features where you can easily collect customer reviews on your online shop. Also, you can perform certain things below:-

  • Approve or disapprove reviews
  • Mark or count a review as spam
  • Send a review to the trash whenever they want
Important Note: you can not edit customer reviews or delete them.

Overview

To find review, vendors will need to navigate to the Vendor Dashboard > Review page.

reviews

Mark as Spam

If the seller doesn't want to show any review then he could mark those review as spam by checking the review and selecting it as “Mark Spam” from the select box.

Reviews-spam

Trash Reviews

If the vendor wants to delete or make trash any review then he could mark those review as Trash by checking the review and selecting the “Mark Trash” option from the select box.

review-trash

Un-approve Reviews

If the vendor wants to disapprove any review then he has to just click the “Un-approve” option after hovering that review.

Un-Approve Reviews

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