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How to set up your shipping policies?

Shipping is a big clue when selling online, We made it easier for you.
Written by Stephanie G.
Updated 1 month ago

Shipping is a big clue when selling online, We made it easier for you. Below is the detail on how shipping works on LONCANI and how to properly set up your store and products shipping coast. 

Adding you shipping and refund policies


Zone Wize shipping. 


One LONCANI, we use what we called : Zone wize shipping. So you can


Vendors need to navigate to Store→Vendor Dashboard→Settings→Shipping.

From here, a vendor can add shipping methods by clicking on Edit or Add Shipping Method.

A new page will open.

From here vendors can choose to limit zone location for his customers and also add new shipping methods.

To add shipping methods, vendors need to click on Add Shipping Method and select one from the drop-down.

In this way, vendors can add unlimited shipping methods. By hovering over the shipping method, vendors can edit and delete. And the toggle button can be used to enable/disable a shipping method.

Vendors can also limit zone location using postcodes that apply to customers purchasing from that zone.

The latest feature added to the shipping settings of Dokan is the ability to add the shipping policy and processing time. A vendor now can set his own shipping policy and shipping processing time for the customers. Just simply click on the policy settings tab on the top right corner marked shown in the image below to manage the shipping policy settings.

Shipping policy settings Dokan

1a. Flat Rates

Each Shipping Zone can have different(and multiple) Flat Rates if you wish.

1. To make changes to a shipping method, vendor needs to click Edit.

2. Vendor can change the Title if he wants to or keep it as default. This title displays to customers in checkout.

3. Next he has to add the Cost (this is applied to the entire cart).

4. Select its Tax Status (define whether or not tax is applied to the shipping amount).

5. You can also type a Description for this method if you prefer.

5. Click on Save Settings.

Cart View

1b. Local Pickup

In Local Pickup, customers can pick up the order themselves from a designated location.

1. To make changes, hover over the shipping method and click on Edit.

2. Enter a Title that displays to customers in checkout – some shops change the title to Local Delivery, for example.

3. Enter Cost – Cost for the option, is applied to entire cart.

4. Select Tax Status. Then click on Save Changes.

Cart View

1c. Free Shipping

Free shipping is a great way to encourage customers to spend more. For example, offer free shipping on orders over $100.

1.Enter a Title that displays to customers in checkout.

2. Enter a Minimum Order Amount (if applicable).

3. Click on Save changes.

Cart View


That's all about configuring Shipping!

Note: We are working on robust shipping and order fulfillment functionality along with support for some of the most popular carrier names out there such as FedEx, UPS, DHL etc. This option will allow you to set up an automatic shipping rate calculator and generate postage labels with tracking numbers. 
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