How to get support and help?
LONCANI’s team is available at phone call, email, and live chat. We also entertain your queries at facebook and instagram messenger as well.
LONCANI aims to provide quality services to all of our clients. LONCANI’s developers have created a user-friendly interface for both service providers and customers. We are working hard to improve all sections of our platform. LONCANI’s team is always there to help out your problems. Many customers inquire about how they get help and support.
How to get support from LONCANI?
LONCANI has offered multiple alternatives for help. LONCANI’s help is divided up into two categories as support and resources. Support is containing the following options:
- Contact us: Under the support category, the first available source of help is “CONTACT US”. It offers you to contact our customer satisfaction team through email and live chat. Our live support team is always there for your assistance. In the case of the unavailability of live chat support, send us a detailed email regarding your problem. Our team will reach out to you back wit a perfect solution.
- Book a call: LONCANI allows you to book a call for assistance. Our technical team will allow you to share live screen and get a pragmatic solution. I will help you to handle a problem easily with the assistance of experts.
- Collabspace: If you are good at problem-solving skills, then you are welcome to our collabspace . Here you can join our technical team and can take part in the improvements in the platform. Collabspace is a solution-oriented place with a number of experts.
- Request a demo: A visual demonstration is always easy to understand and implement in the case of a problem. LONCNI allows you to ask for the demonstration of any process like listing creations.
- VIP Community: If you are extraordinary at your skills and have delivered a perfect job, then you can join VIP community. This community is made especially for experts. We always value hard work and top-rated expertise. This community will polish your skills and add prestige in your professional career.
- Facebook Group: LONCANI owns facebook and instagram pages and groups as well. You can follow us for updates and newsfeeds.LONCANI also provides live chat at facebook messenger.
How to access resources of LONCANI help
LONCANI has created a number of sources for your help. If you need a complete understanding of LONCANI, then you should have access to resources of LONCANI. LONCANI resources contains the following:
- Blog: Blog page at LONCANI is enlisted with a number of blogs. These blogs are related to beauty and care. It is highly suggested that be connected to Loncani’s blog for tips and expertise.
- DOCS/ FAQs: LONCANI also provided several docs and frequently asked questions. we receive a number of new questions on a regular basis. Our team adds newly asked queries in FAQ sections. It is recommended to have a look at docs and FAQs before putting asking a query. We assure you will find a solution in FAQs.
- Video Tutorial: LONCANI has created a number of video tutorials regarding the working of LONCANI. If you are facing any problem in the creation of listings or booking management, visit LONCANI’s videos on site and YOUTUBE channel. You will find perfect solutions. LONCANI is also planning to create video training sessions that will polish your expertise.
- Listing Templates: LONCANI also has provided you a list of listing templates. These sample templates are perfectly made for users so that they can get an idea to create a listing. These templates will make you learn the specifications and key points of ideal listings.
- Request a webinar: LONCANI always tries its best to facilitate its users in the best way. If you are willing to learn something related to beauty and fashion or even about LONCANI, you can request a webinar. Our team will respond to you back with an ultimate solution in the form of a webinar. We will provide a range of online training as well.
- Updates and changes: LONCANI is not autocratic by nature. We believe in democracy and personal freedom. We don’t apply our likeness overall. If you notice any point of improvement, you can demand such improvement or update. Our technical team will cooperate with you in order to make it possible. We believe in the family concept. So welcome to LONCANI’s family.
How Do I Contact the Listing Owner?
LONCANI is a user-oriented platform. We always try our best to facilitate users perfectly. Your first time to browse through the platform may be a bit out of the ordinary and may seem to be a daunting task but LONCANI has made it customer-friendly as possible by adding several options to contact the listing owner that best suits your communication style.
It is important to note that the options to contact a listing owner is only visible once you log in to your LONCANI customer account.
LONCANI professionals are invited to add a phone number, email address, and a website to their listing. Go ahead and use this.
Social Media links are also displayed so customers like you have the liberty to get to know and contact LONCANI professionals as you like.
If you do not feel like using the option above, you can go ahead and send a message in the box. Fill in the necessary information and your questions or concerns are sent.
Choose the contact method you prefer and the LONCANI Professional should be set to get back to you soon.
